Internet Speeds
Your Internet
Service Speeds
Georgetown Telephone provides residential and business customers
with a variety of high speed Internet plans to choose from.
Georgetown Telephone engineers its network to ensure that its
customers can enjoy the speeds to which they subscribe. However,
Georgetown Telephone does not guarantee that a customer will
actually achieve those speeds at all times. Georgetown Telephone
advertises its speeds as "up to" a specific level based on the
tier of service to which a customer subscribes. The "actual"
speed that a customer will experience while using the Internet
depends upon a variety of conditions, many of which are beyond
the control of an ISP such as Georgetown Telephone.
Conditions that may hinder the Internet speed may include but
are not limited to the following:
1. Performance of a customer's computer, including its age,
processing capability, its operating system, the number of
applications running simultaneously, and the presence of any
adware and viruses.
2. Type of connection between a customer's computer and modem.
For example, wireless connections may be slower than direct
connections into a router or modem. Wireless connections also
may be subject to greater fluctuations, interference and
congestion. Georgetown Telephone does not recommend wireless
modem connections for use with its higher speed tiers as some
wireless connections do not perform at the speeds delivered by
these tiers.
3. The distance packets travel (round trip time of packets)
between a customer's computer and its final destination on the
Internet otherwise known as latency, including the number and
quality of the networks of various operators in the transmission
path. The Internet is a "network of networks." A customer's
connection may traverse the networks of multiple providers
before reaching its destination, and the limitations of those
networks will most likely affect the overall speed of that
Internet connection.
4. Congestion or high usage levels at the website or
destination. If a large number of visitors are accessing a site
or particular destination at the same time, your connection will
be affected if the site or destination does not have sufficient
capacity to serve all of the visitors efficiently.
5. Congestion or high usage levels within the Georgetown
Telephone network. We continually strive to improve our networks
capacity, however, with the recent increase in the number of
applications available on the internet the bandwidth being used
by our customers has risen. This means that during peak hours
internet speeds may become slower than normal.
6. Gating of speeds or access by the website or destination. In
order to control traffic or performance, many websites limit the
speeds at which a visitor can download from their site. Those
limitations will carry through to a customer's connection.
7. The performance of the DSL modem installed. Modem performance
may degrade over time, lightning and power outages sometimes
have an effect on modems and / or DSL filters in your home.
8. Georgetown Telephone Network Management. Georgetown Telephone
currently does not limit or block any internet traffic on its
network. We do however; reserve the right to begin reasonable
network management to provide better service to everyone if our
network becomes too congested. You can view our network
management policy on our website HERE.
Speed Tests
Speed tests provide an outlet to test the speed of your internet
connection. However, several factors may affect the results of
the test. In addition, a speed test encompasses the customer's
home network configuration, modem, and computers, and therefore,
does not necessarily reflect the performance of the Georgetown
Telephone network. Multiple computers utilizing the same
Internet connection may affect the outcome of the test.
Georgetown Telephone recommends using http://speedtest.net as
your preferred speed test site and suggests using the closest
recommended test site available.
Please consider that internet speeds are based in bits while
file sizes are normally sized in bytes. One byte is equivalent
to 8 bits. This means that to download a 1 megabyte file on a 1
megabit connection it would take roughly 8 seconds at full
speed. This is a large source of confusion when downloading
files and why they seem to be taking longer than expected.
Please note that all speed tests have biases and flaws and that
such tests measure limited aspects of an ISP's speed and
therefore, must be seen as a guide rather than definitive
measurements of performance.
Latency
Latency is another measurement of Internet performance. Latency
is the time delay in transmitting or receiving packets on a
network. Latency is primarily a function of the distance between
two points of transmission, but also can be affected by the
quality of the network or networks used in transmission. Latency
is typically measured in milliseconds, and generally has no
significant impact on typical everyday Internet usage. As
latency varies based on any number of factors, most importantly
the distance between a customer's computer and the ultimate
Internet destination (as well as the number and variety of
networks your packets cross), it is not possible to provide
customers with a single figure that will define latency as part
of a user experience.
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Management Policy │ 1154 Railroad Avenue, PO Box 137, Georgetown, MS
39078 │ 601.858.2211